FAQs about Streaks on Android
Why did my Streak reset?
These are the most common reasons for a Streak to reset:
- Missed a Day: You didn't open the Bible App or complete the Daily Refresh (for the Daily Refresh streak) between 12:00 AM and 11:59 PM on a given day.
- Not Signed In: You opened the Bible App or completed the Daily Refresh but were not signed into your YouVersion account.
- Signed In to Different Account: You were signed in but have multiple YouVersion accounts. (Each account maintains its own Streak.)
Why is my Streak not looking right?
In most cases, if your Streak does not display correctly, something is misconfigured, or data is cached that needs to be cleared. See how to clear the cache here.
Submit the form here if the streak is still incorrect after clearing the cache.
OR
- Select the Home tab.
- Top right: Select the Streak icon.
- Top right: Select the circle with ?.
- Fill out and submit the form.
Submit the form for the App Open Streak or the Daily Refresh Streak. If you want both streaks to be reset, you will need to submit the form twice. After that, sign out and sign back into your YouVersion account to see your correct streak. Contact us if your streak is still not restored after following these steps.
Why is my Daily Refresh Streak different from my Daily Refresh Badge?
The counting methods differ between the two. The streak represents the number of consecutive days you’ve completed the Daily Refresh without missing a day. The badge, on the other hand, is a cumulative count of all the days you’ve completed the Daily Refresh, regardless of breaks.
Can I disable/hide the Streak feature?
Currently, it is not possible to disable/hide this feature. We believe that making these advancements visible will lead to greater engagement from our YouVersion community. We also believe wholeheartedly that a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-centered, culturally relevant experiences that encourage and challenge people to seek God throughout their day.
Please fill out this form to request that this be supported: Product Idea Form.