Bible.com: Troubleshooting

Try an Incognito or Private Tab

Opening Bible.com in an incognito or private window can help identify if the issue is related to stored cookies, cache, or extensions.

• Chrome: Press Ctrl + Shift + N (Windows) or Cmd + Shift + N (Mac).
• Firefox: Press Ctrl + Shift + P (Windows) or Cmd + Shift + P (Mac).
• Edge: Press Ctrl + Shift + N.
• Safari: Click File > New Private Window.

If the site works in incognito mode, try clearing cookies for Bible.com (see steps here) or disabling browser extensions.

Microsoft Internet Explorer and Microsoft Edge

Microsoft no longer supports Internet Explorer, and Internet Explorer doesn’t work reliably with Bible.com. For the best Bible.com experience, we recommend Google Chrome or Mozilla Firefox. If you’re only able to use a browser from Microsoft, ensure that you’re on the latest version, Microsoft Edge.

1. Download or update Microsoft Edge here.
2. Check Edge’s website for support, help, and more.

Apple Safari

Although Bible.com works with Apple Safari, we recommend Google Chrome or Mozilla Firefox for the best Bible.com experience. If you are using Apple Safari, make sure you have the most recent version.

1. Download or update Apple Safari here.
2. Check Safari’s website for support, help, and more.

Google Chrome or Mozilla Firefox

We recommend Google Chrome or Mozilla Firefox for the best Bible.com experience. Both are completely free.

Google Chrome

1. Download or update Google Chrome here.
2. Check Chrome’s website for support, help, and more.

Mozilla Firefox

1. Download or update Mozilla Firefox here.
2. Check Firefox’s website for support, help, and more.

Restart Your Device

Devices use different ways to shut down and restart. So, the steps we show here might not work for your device. We recommend that you refer to your specific device’s documentation, look online, or ask a friend for help.

Windows: How to restart (reboot) your Windows computer (Microsoft Support Website).

Mac: How to restart your Mac computer (Apple Support Website).

Chromebook: How to sign out and turn off your Chromebook, then turn it back on and sign in again. (Google Support Website)

Bible.com Is Blocked By My Web Browser

Some features at Bible.com may conflict with web browser extensions that block advertising or offer enhanced security. Every service that YouVersion offers is completely free to you and our partners, with no advertising and no strings attached. (Refer to our Privacy Policy for more details.) If you use an ad blocker or other browser extensions, and you’re experiencing problems with pages on Bible.com, try the suggestions below. For each of the following, refer to your browser extension’s Settings or Help for more specific instructions, or look for help online:

1. “Pause” your ad blocker or browser extension, then reload the Bible.com page you’ve had trouble with. If that fixes the issue:
2. Consider adding Bible.com to your browser extension’s “whitelist.”