Troubleshooting

8 articles

Need to sign in each time on Bible.com

Symptoms: Need to sign in each time you start. Every time you sign in you start with KJV. Reason: The browser has been set to clear cache on exit for security reasons. When the cache is cleared the c…

Updated 4 months ago by Nizia Dantas

Troubleshooting on the web

Basic troubleshooting. A lot of issues can be solved by clearing browser cache or history and signing out and then in again. If you need help with info about clearing cache please search internet hel…

Updated 2 days ago by Wayne L Harms

Windows, Blackberry and Apple (Macs)

Unfortunately, we no longer support our Windows or Blackberry apps and there is no "app" for Apple or Linux. If you are using the Windows or Blackberry apps, please uninstall and go to our website ww…

Updated 7 months ago by Wayne L Harms

Back arrow not working in Plans

This works on some systems: Select the last day. Hold the right click button down and then drag the weekly calendar days to the left. Here is an alternate method to get to the day you want: Select Me…

Updated 6 months ago by Wayne L Harms

Email the Help Team on Bible.com

Please select Contact in top right. For web issues select Web Bible.com as platform so your question will go to correct group. Please include answer the following in the detailed description so we re…

Updated 4 months ago by Nizia Dantas

How to use the support site

Search Bar. Type your question in the search bar. Possible answers will appear in a drop down list. Select the one that seems to answer your issue. Select the SEARCH button and a new web page will op…

Updated 7 months ago by Wayne L Harms

Bible icon shows an unknown script

Bible icon is in an unknown script or shows a blank page Clear cache in your browser. Load this link. https://www.bible.com/en-GB You may need to sign in again. This should set your language to Briti…

Updated 7 months ago by Wayne L Harms

Editing of bookmarks and notes

Editing of bookmarks and notes is a known issue and will be addressed in later revisions. Thank you for your continued patience.

Updated 7 months ago by Wayne L Harms

Powered by HelpDocs