Troubleshooting/Known Issues

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Troubleshooting/Known Issues

5 articles

Troubleshooting on Kindle and Nook

In every case, be sure to sign back into your bible app account using the same method as always. Older Kindle clear cache. Settings (gear icon on notification bar). More. Applications. All Applicatio…

Updated 2 weeks ago by Nizia Dantas

Troubleshooting on Android

General troubleshooting tips on Android. Check the Play Store to be sure you have the latest version. Be sure you have the app installed in internal memory—if it is installed to the SD card, the app…

Updated 2 weeks ago by Keiran Davidson

Widgets on Android

General widget troubleshooting. Make sure you are updated to most the recent version of the app. Confirm the app is not loaded on your SD card. you'll need to move the app back to internal memory in…

Updated 2 weeks ago by Wayne L Harms

Why are there Bible translation updates on Android

From time to time we are alerted by users or publishers of textual errors in Bible translation. The texts we receive from the publishers may contain typographical or formatting errors which are gener…

Updated 2 weeks ago by Friedrich-Wilhelm Prussak

Google Smart Lock

Issue: Changed email but Google Smart lock always uses old sign in credentials to create error Removing old sign in data. Have the user go to passwords.google.com and login to your Google Password ac…

Updated 2 weeks ago by Wayne L Harms