I don't receive YouVersion emails as expected?
- In your email program find a folder called "Spam" and check to see if your mail is there
- If found, mark it as "Not Spam" and move to your inbox.
- If you have the ability to check your email via a web interface (such as hotmail.com or gmail.com) try that as well
- Some email providers mark messages as spam at this level before they even get to your inbox
- Use the search feature on the web (not in an email app) and look for email@example.com
- If you have a "Spam" filter, please add firstname.lastname@example.org, our email address to ensure that you will get our emails in the future
- First Name = Noreply
- Last Name = Youversion
- Email = email@example.com
- It may be that your Spam/Junk folder has more than 100 messages in it which might delay the delivery of the email, or prevent it entirely. Clear out your Spam/Junk folder
- Check if your email has a blocked list and if firstname.lastname@example.org is on that list
- Check if there is a Safe Senders and Save Recipients and add email@example.com to that list
- After you have done all the tips and tricks please re-request the email and you should get it this time
If you are still not getting a reply the issue is usually with the email service provider. Please contact them to see if the email is being blocked.
- The email will be from firstname.lastname@example.org
- (That is why we ask you to add this to your "Spam" in step 3 and blocked email in step 5)
- Subject lines vary depending on the reason the email was sent
- For example, for a New Password the subject line is Resetting Your YouVersion Password
If you are with and educational institute or other org, then check with your IT department for blocked email.