Troubleshooting on the web

Basic troubleshooting

A lot of issues can be solved by clearing browser cache or history and signing out and then in again.If you need help with info about clearing cache please search internet help for your browser type.

Web Browsers on Windows

• Internet Explorer gives many problems, so please switch to another browser such as Chrome or Firefox.
• They can be downloaded free on the internet. 
  • https://www.google.com/chrome/browser/desktop/index.html  for Chrome
  • https://www.mozilla.org/en-US/firefox/new/  for Firefox
• Edge is part of the Windows 10 software and it works, but the best experience is Chrome

Obsolete Windows app

If you are using the Windows Store app, please uninstall and switch to the website at www.bible.com as we no longer support the app.