Troubleshooting Audio on iOS

Updated 1 year ago by Val Weinstein

Audio uses a lot of the resources of your device and the network… more than any other function of the app.  Therefore, you may run into snags as you use it.  We hope you will be patient with it and with us as we work to improve it.

Audio will not work reliably in a moving vehicle.  If you go thru “bad cell” areas while playing audio, the app is likely to “get stuck.”

If either your 3G or WiFi signal is weak, it will cause snags. If the WiFi is weak, but 3G is strong, and you are on an unlimited data plan, you may want to turn off WiFi and see if the audio is more stable.

The more you do other things with your phone while audio is playing, the more likely you will have snags.  For that reason, and because audio always starts playing on verse 1 of a chapter, we do not recommend that you use audio with your reading plans.

If audio will not start, or the speaker icon is missing when you know it should be there, you may have to reset the app and its data connection.  You can do that by powering your device off/on. 

You can force the Bible app to close as follows:

  1. On an iPhone X or later, or an iPad with iOS 12 or later, or iPadOS, from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. On an iPhone 8 or earlier, double-click the Home button to show your most recently used apps
  2. Swipe right or left to find the app that you want to close
  3. Swipe up on the app's preview to close the app

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