Help Center

App crashing on launch on iOS

Last Updated: Sep 03, 2018 09:05PM CDT
From time to time, you may experience a crash when trying to launch the Bible App.  This issue will usually eventually resolve itself, but you can perform the following steps to attempt to immediately solve the problem:
  1.  Put your device into Airplane mode
  2.  Open the Bible App
  3. Select the More icon in the bottom navigation bar (iPad users tap Menu first)
  4. Select Settings
  5. Select Sign Out in the upper right corner
  • This will sign you out of the app
  1. At this point take your device out of Airplane mode and sign back into your YouVersion account in the app.
  • The app should now function as expected.

If the above steps do not work, try the same set of steps without putting your device in to Airplane mode.  If that still does not work, deleting and reinstalling the app may resolve the issue.  You can download the app directly from http://www.bible.com/app.
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