Help Center

How to verify your account on Windows phone or Windows app

Last Updated: Dec 11, 2015 03:55PM CST

When you sign up for a YouVersion account, you will automatically be sent a verification email from “no-reply@youversion.com” that will come to the email that you used in the sign up process. You can either reply to that email or click the verification link that is contained in that email.

What if I signed up but I don’t think I got a verification email

  1. In your email program look and see a link or a folder called "Spam" and check to see if your mail is there. If found, mark it as "Not Spam" and move to your inbox
  2. If you have a "Spam" filter, please add no-reply@youversion.com, our email address to ensure that you will get our emails in the future
  • First Name = Noreply
  • Last Name = Youversion
  • Email = no-reply@youversion.com
  1. A third option may be that your Spam/Junk folder has more than 100 messages in it which might delay the delivery of the email, or prevent it entirely. Clear out your Spam/Junk folder
  2. A fourth option is to check if  your email has a  blocked list and if  no-reply@youversion.com is on that list
  3. After you have done all the tips and tricks please re-request the email and you should get it this time

How do I resend a verification email

You can resend a verification email by visiting the following page: https://www.bible.com/confirm/resend

What if I still don't get a verification email

If you are still not getting a verification email, please select  Email the Help TeamFill out the form and select Send Email and we will manually verify your account.
 

ADDITIONAL INFORMATION
 

You must click the link in a verification email before you can sign-in to the app.  If you go to https://www.bible.com/confirm/resend to have it resent, and you get the message Account is Already Verified, then you are in good shape, and you can go sign-into the app with your Email address and Password.  

b95b159032cc27f730b04173be65d460@youversion.desk-mail.com
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